TicketTout
TicketTout.com claim that they are " the secure place to buy concert tickets." Don't believe a word of it.
My husband and sons went to see Snow Patrol at Wembley Arena just before Christmas. I paid between two and three times the face value for each ticket. It was meant to be a treat for them and they were suprised and delighted when we told them. A week before the concert I contacted TicketTout.com as we hadn't received the tickets which I'd bought and paid for months earlier. They assured me the tickets would be posted two to three days before the event. They didn't arrive.
The day before the concert a very hostile receptionist told me that we would have to 'pick them up on the door' as they couldn't now guarantee postal delivery. On the day itself I was told I'd have to 'phone back at 2.00 to get 'further instructions.' I was given a mobile 'phone number but assured that the person 'Dave' wouldn't be answering until at least 7.00. My sons were now getting anxious. Having looked forward to the gig for so long they began to wonder if they'd actually get to see the band after all.
My husband, who was taking them on the night, 'phoned Dave's mobile constantly without reply. When they got to the Arena, several other people did the same. Eventually a deeply unpleasant man did answer, and made it very clear that we'd interrupted him in whatever he was doing. He rudely told my family where he was and then dealt with them like refugees seeking food parcels when they arrived where he was standing (from where he could easily see everyone 'phoning him).
The ticket block I'd asked for did not materialise and my husband and sons had far worse seats than expected, but what could they do at that late stage? They'd already missed the support band and were cold and wet from waiting outside for these evil people. The concert was great and the long, cold wait was soon a distant memory.
However, I remembered it again when watching the BBC Watchdog programme where others had clearly had difficulties with tickettout.com. My advice would be for people to avoid them like the plague so that demand for their services dries up. In fact visiting the plague upon them would be a great idea too. Everyone should make a concerted effort to close them down as soon as possible. If the Glastonbury organisers can do it, why can't others?
My husband and sons went to see Snow Patrol at Wembley Arena just before Christmas. I paid between two and three times the face value for each ticket. It was meant to be a treat for them and they were suprised and delighted when we told them. A week before the concert I contacted TicketTout.com as we hadn't received the tickets which I'd bought and paid for months earlier. They assured me the tickets would be posted two to three days before the event. They didn't arrive.
The day before the concert a very hostile receptionist told me that we would have to 'pick them up on the door' as they couldn't now guarantee postal delivery. On the day itself I was told I'd have to 'phone back at 2.00 to get 'further instructions.' I was given a mobile 'phone number but assured that the person 'Dave' wouldn't be answering until at least 7.00. My sons were now getting anxious. Having looked forward to the gig for so long they began to wonder if they'd actually get to see the band after all.
My husband, who was taking them on the night, 'phoned Dave's mobile constantly without reply. When they got to the Arena, several other people did the same. Eventually a deeply unpleasant man did answer, and made it very clear that we'd interrupted him in whatever he was doing. He rudely told my family where he was and then dealt with them like refugees seeking food parcels when they arrived where he was standing (from where he could easily see everyone 'phoning him).
The ticket block I'd asked for did not materialise and my husband and sons had far worse seats than expected, but what could they do at that late stage? They'd already missed the support band and were cold and wet from waiting outside for these evil people. The concert was great and the long, cold wait was soon a distant memory.
However, I remembered it again when watching the BBC Watchdog programme where others had clearly had difficulties with tickettout.com. My advice would be for people to avoid them like the plague so that demand for their services dries up. In fact visiting the plague upon them would be a great idea too. Everyone should make a concerted effort to close them down as soon as possible. If the Glastonbury organisers can do it, why can't others?
posted by Fencreative at 7:49 PM
0 Comments:
Post a Comment
<< Home