mastercare not so caring

We received two separate letters from mastercare to our home address. Each one referred to a separate domestic appliance and asked us to urgently take out Coverplan protection. On this occasion we decided to renew so sent both applications back in a single envelope. Yesterday we received a reminder letter for the first appliance; today we received a second.

Given that we took up the application three weeks ago, it's astonishing that their computer systems hadn't been updated. Not content with renewing cover on white goods that use large amounts of unsustainable energy, mastercare seem determined to waste even more of the environment's natural resources in trying to persuade us to do so